MuteBandEffective date: [DATE]
We want you to be happy with MuteBand. Because how well it runs depends on your computer, please check the system requirements before buying. There is no trial version; if MuteBand does not work for you, the 14-day refund below applies.
14-day refund
If MuteBand does not work for you, you can ask for a full refund within 14 days of purchase, for any reason. Write to [SUPPORT EMAIL] with your order number or the e-mail address you used to buy. If it is about a technical problem, a diagnostic report ("Help > Report a problem" in the app) helps us try to fix it first, but sending one is not a condition for the refund.
Refunds are paid by Polar, our merchant of record, to the original payment method. Depending on your bank, it can take 5-10 business days to appear.
What happens to the license
When a purchase is refunded, its license key is revoked and MuteBand stops working on all computers where it was activated (the next time the app checks the license).
Purchases from the United States or South Korea
MuteBand is not sold in the United States (including its territories) or South Korea. Orders with a billing address in these countries are refunded automatically; you do not need to contact us.
Your statutory rights
This policy does not limit your rights under consumer law in your country. For digital content in the EU, the statutory right of withdrawal can end once the download or activation starts with your consent; our voluntary 14-day refund applies regardless.